Guidance

Merthyr Tydfil: Oldway House

Oldway House, is a probation contact centre, within the Wales region.

Applies to England and Wales

Office address and contact details

Oldway House
Castle Street
Merthyr Tydfil
Mid Glamorgan
CF47 8UX

See map

Office phone number: 0168 572 8900

Office email address: HMPPSWalesCorrespondence@justice.gov.uk

Opening times

  • Monday: 9:00am to 5:00pm
  • Tuesday: 9:00am to 5:00pm
  • Wednesday: 9:00am to 5:00pm
  • Thursday: 9:00am to 5:00pm
  • Friday: 9:00am to 5:00pm
  • Saturday: Closed
  • Sunday: Closed
  • Bank Holidays: Closed

Getting here

Find this probation contact centre, on a map.

Walking

  • 10-minute walk from Merthyr Tydfil Train Station

To plan your journey by public transport

Please use TFWrail to plan your journey.

Parking

  • visitor parking available
  • local car parks available

Accessibility facilities

  • disabled access and disabled toilet
  • the building has hearing enhancement facilities available by prior arrangement
  • assistance dogs are welcome

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly. You can also report any problems with this page at this address HMPPSWalesCorrespondence@justice.gov.uk.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Updates to this page

Published 20 January 2021

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