Guidance

New Style Jobseeker’s Allowance: review of claims with an inherited pension

How to find out if you're owed money if you claimed New Style JSA between 19 March 2020 and 19 November 2022 and said you had a pension.

Applies to England, Scotland and Wales

The Department for Work and Pensions (DWP) is reviewing New Style Jobseeker’s Allowance (JSA) claims made between 19 March 2020 and 19 November 2022.

During that time, we may have treated income from a pension inherited from someone who has died the same as income from other pensions

Income from other pensions can affect how much New Style JSA you get. Income from pensions inherited from someone who has died does not affect New Style JSA claims.

DWP is sending text messages or letters to anyone who might be affected.

Who is affected

You may be owed some money if all the following apply:

  • you made a claim for New Style JSA between 19 March 2020 and 19 November 2022
  • you told us that you had income from a pension
  • you had income from a pension inherited from someone who has died

What to do

If you think you might be affected, write to:

Benefit Centre
Freepost DWP BC 38

You do not need to use a stamp.

You’ll need to include:

  • your National Insurance number
  • copies of your pension statements showing the pension is inherited and the amounts of pension paid for the dates of your New Style JSA claim
  • the reference ‘PAN PEN’
  • your bank, building society or credit union account details (if they have changed since you claimed New Style JSA)

What happens next

We will look at your claim again to see if we should have paid you more New Style JSA. We will write to you to let you know whether you are owed money.

If we owe you money, we will pay it into the bank, building society or credit union account your New Style JSA was paid into, or the account you tell us about in your letter.

Updates to this page

Published 22 January 2024

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