Personal protective equipment (PPE): local contacts for accessing free PPE
A list of contacts that providers and care recipients can approach to access free PPE, including the PPE Portal, local authorities and local resilience forums.
Applies to England
Sectors who need to contact their local authority or local resilience forum to access free PPE
The following sectors can now sign up to the PPE Portal through their local authority or local resilience forum (LRF):
- a local authority service (including children and adult social care workers)
- mental health community care
- personal assistants (local authority, clinical commissioning group (CCG) commissioned, funded through personal health budgets and self funded)
- direct payment recipient or individual employer
- domestic violence refuges
- rough sleeping services
- extra-resident unpaid carers (an unpaid carer who does not live with the individuals they care for)
- an adult social care service that is not registered with the Care Quality Commission (CQC) (supported living, extra care, shared lives and so on)
If you are one of the above sectors and need access to PPE, please contact your local authority or LRF for further information about this – see ‘Local authority and LRF contact details’ below.
Some local authorities and LRFs are continuing to distribute PPE in their local areas. Your local authority or LRF will advise you on the specific approach being taken in your area.
If you are encountering any issues, please call our customer service team on 0800 876 6802.
Sectors who can contact the PPE Portal customer service team to access free PPE
The following sectors should already have access to the PPE Portal:
- GPs
- residential social care providers
- domiciliary social care providers
- pharmacies
- dentists
- orthodontists
- optometrists
- children’s care homes and secure homes
- all special schools and special post-16 institutes
- community drug and alcohol services
- residential drug and alcohol services
If you believe you are one of these sectors but have not been invited to sign up to the PPE Portal, please call our customer service team on 0800 876 6802.
The team is available from 8am to 5pm, Monday to Friday, to help resolve your queries.
Read the guidance on what PPE items you can order through the portal and order limits.
Local authority and LRF contact details
Barking and Dagenham
Email: ppe@lbbd.gov.uk
Barnet
Email: carequality@barnet.gov.uk or shaw@barnet.gov.uk
Barnsley
Email: sylrfadmin@sheffield.gov.uk
Bath and North East Somerset
Email: banes_ppe_store@bathnes.gov.uk
Phone: 07530 263 206
Bedford
Email: leon.clancy@bedford.gov.uk
Bexley
Email: ppebexley@bexley.gov.uk
Bexley Coronavirus Helpline: 020 3045 5398
Website: coronavirus guidance and support.
Birmingham
Email: ppestock@birmingham.gov.uk
Phone: 0121 796 2577
Website: organisations and professionals can submit requests for PPE via this form.
Blackburn with Darwen
Email: procurement@blackburn.gov.uk
Blackpool
Email: providersupporthub@blackpool.gov.uk
Phone: 01253 478 444
Bolton
Email: quality@bolton.gov.uk
Bournemouth, Christchurch and Poole
Bracknell Forest
Bradford
Brent
Email: aaron.groves@brent.gov.uk
Brighton and Hove
Contact the PPE Portal customer service team on 0800 876 6802 to register for the PPE Portal.
Bristol (City of)
Email: ppesupplies@bristol.gov.uk
Bromley
Buckinghamshire
Email: pperequests@buckinghamshire.gov.uk
Website: request COVID-19 PPE.
Bury
Email: ppe@bury.gov.uk
Calderdale
Cambridgeshire County
Email: ppe@cambridgeshire.gov.uk
Camden
Email: ppe-requests@camden.gov.uk
Website: PPE request form.
Central Bedfordshire
Cheshire East
Email: ricarda.norris@cheshireeast.gov.uk
Phone: 07866 184 154
Cheshire West and Chester
Email: westppe@cheshirewestandchester.gov.uk
Phone: 07912 293 705
Cornwall
Website: infection prevention and control.
County Durham
Email: pperequests@durham.gov.uk
Coventry
Croydon
Email: pperequests@croydon.gov.uk
Cumbria County
Contact the PPE Portal customer service team on 0800 876 6802 to register for the PPE Portal.
Darlington
Email: pperequests@durham.gov.uk
Derby
Services have been locally advertised.
Email for direct payment personal assistant customers or their social worker only: covidcmmt@derby.gov.uk
Derbyshire County Council
Devon
Email: adultsc.personalprotectionequipmentadultsc-mailbox@devon.gov.uk
Website: online request form.
Doncaster
Email: nbstores@doncaster.gov.uk
Dorset
Dudley
Ealing
Email: spteam@ealing.gov.uk
East Riding of Yorkshire Council
Email: lrf@eastriding.gov.uk
East Sussex
Contact the PPE Portal customer service team on 0800 876 6802 to register for the PPE Portal.
Enfield
Email: ot.stores@enfield.gov.uk
Essex County
Email: ppesupplies@essex.gov.uk
Gateshead
Gloucestershire County
Email: ppe@gloucestershire.gov.uk
Greenwich
Hackney
Halton
Email: lynn.pennington-ramsden@halton.gov.uk
Phone: 0151 511 8563
Hammersmith and Fulham
Email: caroline.boguzas@lbhf.gov.uk
Hampshire County
Email: stuart.fox@hants.gov.uk
Haringey
Email: rick.geer@haringey.gov.uk
Website: PPE request form.
Harrow
Email: ppe@harrow.gov.uk
Hartlepool
Havering
Email: jcu@havering.gov.uk
Herefordshire
Email: paul.smith@herefordshire.gov.uk
Phone: 01432 260 654
Hertfordshire
Email: ppeinfo@hertfordshire.gov.uk
Hillingdon
Hounslow
Email: publichealth@hounslow.gov.uk
Isle of Wight
Email: ppe@iow.gov.uk
Isles of Scilly
Islington
Email: contracts@islington.gov.uk
Website: PPE request form.
Kensington and Chelsea
Email: covid.19@rbkc.gov.uk
Kent
Contact the PPE Portal customer service team on 0800 876 6802 to register for the PPE Portal.
Kingston upon Hull
Email: asccovid19@hullcc.gov.uk
Kingston upon Thames
Kirklees
Email: ppe.c19@kirklees.gov.uk
Knowsley
Lambeth
Email: ppe@lambeth.gov.uk
Lancashire County
Leeds
Email: ppeorders@leeds.gov.uk
Leicester City Council
Leicestershire County Council
Lewisham
Email: emergencyppe@lewisham.gov.uk
Lincolnshire County
Liverpool
Email: lcc.ppe@eventdesign.co.uk
London (City of)
Luton
Manchester
Medway Council
Merton
Email: sscontracts@merton.gov.uk
Middlesbrough
Email: pperequests@middlesbrough.gov.uk
Phone: 01642 728 899
Milton Keynes
Email: ppe@milton-keynes.gov.uk
Phone: 07917 473 993
Newcastle upon Tyne
Newham
Email: adultsppe@newham.gov.uk
Norfolk County
Email: ppeshop@norfolk.gov.uk
North East Lincolnshire Council
Email: lrf@eastriding.gov.uk
Northamptonshire
Email: nccg.covid19@nhs.net
North Lincolnshire
Email: ppe@northlincs.gov.uk
North Somerset
Email: rob.hepworth@n-somerset.gov.uk
Phone: 01934 427 397
North Tyneside
Email: ppe@northtyneside.gov.uk
Northumberland
North Yorkshire
Email: covidppe@northyorks.gov.uk
Nottingham City
Email: ppe@nottinghamcity.gov.uk
Nottinghamshire County
Contact the PPE Portal customer service team on 0800 876 6802 to register for the PPE Portal.
Oldham
Email: ppe.request@oldham.gov.uk
Phone: 07970 654 512
Oxfordshire County
Email: urgentppe@oxfordshire.gov.uk
Phone: 07775 824 756 (John Pearce and Andrew Colling) or 07854 683 304 (Matt Rose)
Peterborough
Email: ppe@cambridgeshire.gov.uk
Plymouth
Email: pperequests@plymouth.gov.uk
Portsmouth
Email: ppe@portsmouthcc.gov.uk
Reading
Email: pperequests@reading.gov.uk
Redbridge
Email: ppe-covid19@redbridge.gov.uk
Redcar and Cleveland
Richmond upon Thames
Rochdale
Rotherham
Email: sylrfadmin@sheffield.gov.uk
Rutland County Council
Email: ppe@rutland.gov.uk
Salford
Email: lappeorders@manchesterfire.gov.uk
Phone: 0161 793 3585
Sandwell
Email: ppe_asc@sandwell.gov.uk
Phone: 0121 569 4467
Sefton
Email: emergencyppe@sefton.gov.uk
Phone: 0345 140 0845
Sheffield
Shropshire
Email: stwppe@shropshire.gov.uk
Slough
Email: ppe@slough.gov.uk
Solihull
Email: ppe@solihull.gov.uk (Monday to Friday)
Somerset
Email: asccovid19@somerset.gov.uk
South Gloucestershire
Email: ppe@southglos.gov.uk
Southampton
Southend-on-Sea
Email: ppe@southend.gov.uk
South Tyneside
Southwark
St Helens
Staffordshire County
Stockport
Email: ppe19@stockport.gov.uk
Phone: 0161 217 6996
Stockton-on-Tees
Email: incidentmanagement@stockton.gov.uk
Phone: 07825 026546
Stoke-on-Trent
Suffolk County
Email: ppe@suffolk.gov.uk
Sunderland
Surrey County
Email: asc.covid19@surreycc.gov.uk
(Note this is only for those who are eligible to receive a PPE Portal registration link. This is not for general PPE-related queries.)
Sutton
Swindon
Email: ppe@swindon.gov.uk
Tameside
Email: covid-19@tameside.gov.uk
Telford and Wrekin
Email: coronavirus@telford.gov.uk
Thurrock
Email: covidppe@thurrock.gov.uk
Torbay
Tower Hamlets
Email: ppe@towerhamlets.gov.uk
Trafford
Email: covid-19@trafford.gov.uk
Wakefield
Email: covid19ppe@wakefield.gov.uk
Walsall
Waltham Forest
Wandsworth
Warrington
Email: ppe@warrington.gov.uk
Phone: 01925 442 602
Warwickshire
Email: cv19ppe@warwickshire.gov.uk (monitored Monday to Friday, 9am to 5pm)
Website: apply online for PPE.
West Berkshire
Email: covid19.eoc@westberks.gov.uk
Westminster
West Sussex
Email: ppe@westsussex.gov.uk
Wigan
Email: pmmd@wigan.gov.uk
Phone: 01942 489 703 (business hours) or 01942 404 040 (out of hours)
Wiltshire
Contact the PPE Portal customer service team on 0800 876 6802 to register for the PPE Portal.
Windsor and Maidenhead
Email: ppe@rbwm.gov.uk
Wirral
Email: grahamknowles@wirral.gov.uk (first email) or fmppe@wirral.gov.uk (second email)
Wokingham
Wolverhampton (City of)
Email: ppe@wolverhampton.gov.uk
Worcestershire County
York (City of) Council
Email: ppe@york.gov.uk
Updates to this page
Last updated 24 May 2023 + show all updates
-
Changed the contact details for Nottinghamshire County, adding the PPE Portal customer service team phone number (0800 876 6802).
-
Changed the contact details for Cumbria and East Sussex, adding the PPE Portal customer service team phone number (0800 876 6802).
-
Changed the contact details for Wiltshire, adding the PPE Portal customer service team phone number (0800 876 6802).
-
Updated the entry for Kent adding the PPE Portal customer service team phone number (0800 876 6802).
-
Removed contact details for Kent County Council.
-
Changed the contact details for Brighton and Hove, adding the PPE Portal customer service team phone number (0800 876 6802).
-
Updated contact details for Nottingham City and Nottinghamshire County.
-
Updated contact details for Torbay and Stockton-on-Tees.
-
Removed the phone number in the contact details for Greenwich.
-
Updated to reflect the customer service team is available from 8am to 5pm, Monday to Friday.
-
Updated email addresses for Bracknell Forest, Doncaster, Greenwich, Leicester City Council, Leicestershire County Council, North Lincolnshire, Rutland County Council and Wokingham.
-
Updated email addresses for Barnet, Camden, Haringey, Havering, Islington and Surrey County.
-
Updated with latest local contact details, and to reflect the fact that sectors currently receiving PPE through their local authority or local resilience forum are now able to order PPE through the PPE Portal and that National Supply Disruption Response has been disbanded.
-
Updated contact details (email address and phone number) for Wiltshire.
-
Updated Lincolnshire County's email address.
-
Updated to reflect that in all London boroughs and the City of London, unpaid carers can apply for PPE through CarePlace.
-
Updated Wokingham's email address.
-
Added 'extra-resident unpaid carers' and 'education (and childcare) services' to several local authorities on the list.
-
Added 'extra-resident unpaid carers' to the following local authorities on the list: East Riding of Yorkshire Council, Kingston upon Hull, North East Lincolnshire Council and St Helens.
-
Added 'extra-resident unpaid carers' and 'education (and childcare) services' to several local authorities on the list.
-
Added 'extra-resident unpaid carers' as a sector, and added to several local authorities on the list. Added 'education (and childcare) services' to Brighton and Hove, Southend-on-Sea and Wirral. Updated email addresses for Hampshire County, Isle of Wight, Portsmouth, Southampton and Torbay.
-
Updated Sandwell email address.
-
Added education (and childcare) services for Bracknell Forest, Bristol (City of), Gloucestershire County, Leicester, Leicestershire and Rutland, Liverpool, North Lincolnshire, Somerset and Stockton-on-Tees.
-
Updated contact details for Central Bedfordshire.
-
Updated contact details for Buckinghamshire and Central Bedfordshire.
-
Removed details for West Mercia.
-
Updated contact details for Calderdale.
-
Updated contact details for Wandsworth.
-
Updated PPE contact information for Barnsley, Bexley, Buckinghamshire, East Sussex, Harrow, Islington, Salford, Sandwell, Stockton-on-Tees and Wandsworth.
-
Updated PPE contacts for Barking and Dagenham, Barnet, Bexley, Brent, Camden, City of London, Croydon, Cumbria County, Ealing, Enfield, Hackney, Hammersmith and Fulham, Haringey, Havering, Hertfordshire, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kent Council, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Norfolk County, Redbridge, Redcar and Cleveland, Richmond upon Thames, Shropshire, Southwark, Sutton, Tower Hamlets, Waltham Forest, Westminster, and Windsor and Maidenhead.
-
Updated contact details for Blackburn with Darwen, Bracknell Forest, Bromley, County Durham, Coventry, Darlington, Derbyshire, Devon, Doncaster, Dudley, Hampshire, Herefordshire, Isle of Wight, Knowsley, Leicester, Leicestershire and Rutland, Lincolnshire, Liverpool, Portsmouth, Rotherham, Manchester, North Somerset, Plymouth, Sefton, Sheffield, Slough, Solihull, Southampton, Southend-on-Sea, South Gloucestershire, St Helens, Staffordshire, Stoke-on-Trent, Telford and Wrekin, Thurrock, Walsall, Warrington, West Berkshire, West Mercia, Windsor and Maidenhead, Wirral, Wokingham and Worcestershire.
-
First published.