Pre-release access list (TSM 2024)
Details of pre-release access to the Tenant Satisfaction Measures report 2024
Applies to England
Introduction
Equality of access to official statistics is a fundamental principle of statistical good practice and the Pre-release Access to Official Statistics Order 2008 restricts the privileged access to official statistics in their final form before their release into the public domain.
Pre-release access does not include those individuals who:
- produce and publicise the statistics (including those responsible for oversight of the process).
- are asked to quality assure the statistics before their public release.
Tenant Satisfaction Measures (TSMs)
We collect TSMs data in order to support our operational approach to regulating the consumer standards set out in the regulatory framework for social housing in England. They are used extensively from the moment they are submitted to us; informing our engagement with providers on building safety and compliance with our standards.
The Tenant Satisfaction Measures (TSMs) were developed following the 2020 Social Housing White Paper and are of significant operational interest to MHCLG. We have provided access to the key findings from the data submissions with colleagues in MHCLG through our operational activity.
Users should also note that provider level TSM results and supplementary materials are also published by individual registered providers (this being part of the TSM requirements). Therefore the underlying data to these statistics is publicly available.
Pre-release access to 2024 statistics
We shared data from these statistics with MHCLG Statisticians for quality assurance footnote 1 and the preparation of other statistics (to be released after these statistics) and with colleagues at MHCLG for the preparation of briefing materials and future publications. This access was granted as below.
| Role | Date access granted |
|---|---|
| Minister for housing and planning | 25/11/2024 (24hr pre-release) |
| Lords minister for housing and local government | 25/11/2024 (24hr pre-release) |
| 6 x Special Advisers | 25/11/2024 (24hr pre-release) |
| Director general, regeneration, housing and planning | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Principal Statistician, Affordable Housing Statistics | 04/10/2024 (DHS data) 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Head of housing & planning statistics | 04/10/2024 (DHS data) 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Senior Statistical Officer, Affordable Housing Statistics | 04/10/2024 (DHS data) 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Head of Housing Research and Surveys | 04/10/2024 (DHS data) 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Research Lead, English Housing Survey | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Decent Homes Standard Review Team Leader | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Head of Housing Standards | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Deputy Director Social Rented Sector Quality & Residents | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Head of social housing regulation | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| 3 x Team leaders | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| 14 x Policy and strategy advisors | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Deputy director, affordable housing, regulation and investment | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Head of social housing quality programme implementation | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Director, social housing | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Deputy director, local authority housing and right to buy | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Deputy director, social housing strategy | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
| Deputy director, home ownership | 19/11/2024 (high level briefing) 25/11/2024 (24hr pre-release) |
Quality assurance from other organisations
We shared results relating to complaints from these statistics with those identified below at The Housing Ombudsman Service for quality assurance. This access was granted as below.
| Role | Date access granted |
|---|---|
| Head of Duty to Monitor | 29/10/2024 |
| Chief Operating Officer | 29/10/2024 |
| Director of Quality, Engagement and Development | 29/10/2024 |
We shared a draft version of the headline report with those identified below at BMG research for quality assurance given the references to the National Tenant Survey they had conducted on our behalf. This access was granted as below.
| Role | Date access granted |
|---|---|
| Research Director | 29/10/2024 |
| Associate Director | 29/10/2024 |
| Research Manager | 29/10/2024 |
Internal access
As above, the TSMs are used extensively from when they are submitted to the RSH, with data from the collection used to inform our regulation.
For transparency, the list below provides details of the roles within RSH who participated in the production of these statistics in the form they are being presented.
| Role | Purpose |
|---|---|
| Head of economics and consumer analysis | Analysis for operational purposes and statistics production |
| Senior analyst, economics and consumer analysis | Analysis for operational purposes and statistics production |
| Economists and research analysts | Analysis for operational purposes and statistics production |
| Head of tenancy engagement | Statistics production (drafting) |
| 2 x Regulatory Engagement Managers | Statistics production (drafting) |
| AD Business Intelligence and Analysis | Quality assurance and oversight |
| AD of Business Intelligence and Data Strategy | Quality assurance and oversight |
| AD Regulatory Engagement | Editorial group and expert insight |
| AD Assessment & Tenant Engagement | Editorial group and expert insight |
| AD Policy, Strategy and Insight | Editorial group and expert insight |
| Communications managers | Editorial group and publication preparation |
| Head of communications | Editorial group and publication preparation |
| Director of strategy | TSM review board – editorial oversight |
| Directors of Regulatory Engagement | TSM review board – editorial oversight |
| Chief of Regulatory Engagement | TSM review board – editorial oversight |
| Deputy chief executive | TSM review board – editorial oversight |
| Chief executive | TSM review board – editorial oversight |
1: While pre-release access requirements do not cover the sharing of data for quality assurance, we have included this access for transparency. ↩