Report a lorry or HGV driver or company
Report a heavy goods vehicle (HGV) driver or company if you think they’re breaking safety rules.
Applies to England, Scotland and Wales
There’s different guidance about reporting a bus or coach service or driver.
What you can report to DVSA
You can report an HGV driver or the company running the vehicles (a ‘vehicle operator’) to the Driver and Vehicle Standards Agency (DVSA) if you think they’re breaking safety rules or conditions of their driving or operator licence.
This includes:
- breaking drivers’ hours rules
- overloading vehicles
- using vehicles that are not safe to drive (not roadworthy)
- using emission cheat devices
- carrying dangerous or hazardous goods without permission
There’s a different process to:
- report a smoky lorry or bus to DVSA
- report other crime, such as suspected drink-driving, speeding and driving while disqualified
Report a driver or company
Fill in the online form to report the driver or company to DVSA.
It helps if you give your name and contact details. DVSA can then contact you if they need more information.
You do not have to give your personal details. Any information you do give will be kept private and confidential.
You do not have to provide evidence. However it can help an investigation if you include photos.
For your own safety, do not try to find out more or let anyone know you’re making a report.
Other ways to report
You can call DVSA if you cannot use the online service.
Telephone: 0800 030 4103
Monday to Friday, 8am to 5pm
Find out about call charges
If you call anonymously:
- you will never be asked for your name or to provide contact details
- your call will not be traced
- you will not have to make a statement or be called as a witness
- you will not have to appear in court
Depending on the incident you’re reporting, it might be possible for the driver or company to work out that you reported it - even if you report it anonymously.
What happens after you have reported something to DVSA
DVSA will review the information you sent. They will decide what to do next, which could include:
- asking DVSA examiners to investigate the case
- asking you for more information if you shared your contact details
- working with other government departments and agencies or the police
DVSA cannot give feedback on an ongoing case.
Updates to this page
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Added link to the form to the online form to report a lorry or HGV driver or company.
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First published.