Guidance

Report packaging data

Sign in or create an account for your organisation to report packaging data. This means it can comply with extended producer responsibility (EPR) for packaging.

• From: Department for Environment, Food & Rural Affairs and Environment Agency
• Published: 16 August 2023
• Last updated: 7 August 2024 — See all updates

Under EPR for packaging, organisations that supply packaging may need to report their packaging data. To do this, you need to create an account.

Compliance schemes also need to create an account.

If you already have one, sign in to your account.

What you can do in your account

You can use your account to:

• tell us your organisation details
• report packaging data
• tell us if you’re working with a compliance scheme

Who can create an account

You can create an account to report packaging data if your organisation:

• supplies packaging to the UK market
• imports and discards packaging in the UK
• is a third party, such as a compliance scheme, that works with organisations that supply packaging

To create an account for an organisation, you must be one of the following:

• the director or company secretary
• a partner
• a sole trader
• a member of a limited liability partnership

Once you’ve created an account, you’ll be able to invite other people. You can give permission for another person to do things on your behalf within the account.

Getting approval to submit data

Before you can submit data, the environmental regulator will need to approve your account. It may take them up to 28 days to do this.

Once they’ve done this, you’ll be an ‘approved person’ and it will be your legal responsibility to make sure that the data your organisation submits is as accurate as reasonably possible.

If you give someone else permission to submit data on your behalf, the regulator will need to approve them too. This is also known as adding a ‘delegate’ and they’ll have the same legal responsibilities as the approved person.

Sign in or create an account

Get help to report packaging data

Contact the helpdesk if you need help with this service or have a question about it.

Telephone: 0300 060 0002

Email: EPRCustomerService@defra.gov.uk

Privacy and data protection

Read the privacy policy for information about how Defra will manage and process your data.

Tell us what you think

You can give feedback about this guidance - let us know if anything is unclear or incorrect.

Published 16 August 2023
Last updated 7 August 2024 + show all updates

1. 7 August 2024

   The report packaging data service was down for maintenance. It is now available again.

2. 7 August 2024

   Report packaging data is being updated. It will be down between 7am and 3pm on 7 August 2024. This update temporarily removes the 'start' button.

3. 16 August 2023

   First published.