Tools, IT support and services
Information about service availability, toolkits, webinars, calculators and other tools.
You can use the HMRC service availability, downtime and technical issues to check for planned downtime or whether there are any technical issues affecting the performance of HMRC online services.
HMRC designs tax agent toolkits to help you make sure returns are completed correctly and show that you and your client have taken reasonable care.
HMRC creates toolkits with input from agents and their representatives. The content is based on HMRC’s view of how to apply the tax law.
Each toolkit focuses on common errors HMRC comes across. They do not cover all types of errors that can occur in any return.
Updates to toolkits take place each year to reflect any changes coming in and contain:
- a checklist to help identify the key area errors that often occur
- explanatory notes which identify the underlying types of error, how to avoid them and a brief outline of the tax treatment
- links to relevant online guidance
Toolkits are also updated each year for any changes coming from the relevant Finance Act.
A webinar is a live online event that informs you on a specific topic. HMRC record webinars on multiple different subjects.
Learn more about the range of videos and webinars available to you at HMRC email updates, videos and webinars for tax agents and advisers.
You can access a number of calculators to help you work out your client’s tax. Find out more about HMRC tools and calculators.
Access the Income Record Viewer for agents and use the digital handshake if you’re an agent to check your clients pay and tax details, employment history and tax codes.