The ending of State Pension Adult Dependency Increase (ADI)
If you lived abroad between 6 April 2010 and 5 April 2020 and feel adversely affected, due to when you first received notification on the removal of an ADI, you may be eligible for compensation.
Adult Dependency Increases (ADIs) were extra amounts of money paid to State Pensioners who had a dependent spouse below State Pension age.
No new claims for ADI were allowed from 6 April 2010 and all payments stopped on 6 April 2020.
The Department for Work and Pensions (DWP) informed people living in Great Britain and abroad that their ADI would be ending. But the Parliamentary and Health Service Ombudsman has found that DWP did not communicate this information in a reasonable timeframe to people living abroad and that this was maladministration.
The Parliamentary and Health Service Ombudsman found no fault in the way DWP communicated with customers living in Great Britain.
If you feel you were adversely affected by the removal of an ADI, due to when you received notification after 6 April 2010 that it was going to end, then you may be eligible for compensation.
Eligibility
You may be entitled to a compensation payment if all the following apply:
- you received an ADI
- your ADI payments were stopped on 6 April 2020
- you were living outside Great Britain for any period of time from 6 April 2010 to 6 April 2020
- you are able to say how the timing of the notification about the removal of an ADI had an adverse impact on you
What you’ll need to do
Contact us and provide the following information:
- your full name
- your date of birth
- your National Insurance number
- the date you moved abroad
- address(es) you were living at between 6 April 2010 and 6 April 2020
- information about how you have been negatively affected by the timing of the notification
There are different ways to contact us if you think you may be eligible.
Email: ministers@dwp.gov.uk
Telephone: 0800 731 7898
Telephone from outside the UK: +44 (0)191 218 777
Monday to Friday, 8am to 6pm
Find out about call charges
Textphone: 0800 731 0464
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0469
Welsh language: 0800 731 0453
By post:
Ministerial Correspondence Team
Department for Work and Pensions
Caxton House
Tothill Street
London
SW1H 9NA
What happens next
We will review your case and contact you if we need more information. After the review we will write to you to let you know if you are eligible for a compensation payment.