Working with colleagues’ applications

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Accepted Answer

Finding a colleague’s application before it is submitted

Within the Digital Registration Service, click on the ‘Saved Applications’ link.
In the top right of the screen you will find a filter box, where you can select your colleague’s ID.
Clicking on the OPEN button next to an application will give you the option of either transferring the application to your list and opening it immediately, or transferring the application to your saved applications for you to work on later.
Once you ‘own’ that application, you will find it within your Saved Applications screen, where you can also choose to transfer the application to a colleague, or delete it if necessary.

You can edit all sections of an application, including application details without needing to restart. To alter any details of an application, click on the link text for the task within the application you would like to alter.
You can remove and add title numbers.
You can add or remove transactions. If you remove a transaction accidentally, you will have to redo all details when you enter it again. You always need a minimum of one transaction. You have to add a new one before you can remove the last one.
You can also change the values entered to calculate the correct fee.
If you make a change, the task will show as NOT COMPLETE until you click ‘Continue’ to confirm the change.
Subsequent tasks under ‘Application details’ reset to PENDING and require confirmation before you can move on.
‘Attach documents’ will reset to CONFIRM and require checking and confirmation.
Any draft eAP1s and part-completed TR1s will update automatically after edit.

Once all elements are marked as COMPLETED, you can click ‘review application’ and then ‘confirm and submit’ the application as you would with any of your own applications.
You will be shown a ‘receipt’ with your HM Land Registry reference number.

Once your colleague has submitted an application, you can easily check its status by searching using the HM Land Registry reference, title number, a customer reference, or your colleague’s name.
You can see all outstanding requisitions. Any applications with an outstanding requisition will have a black circle with a white exclamation mark next to their details. Please note - this marker may still appear against some requisitions that you have replied to if a caseworker has yet to consider them.
You can also filter your colleagues’ applications to find those with requisitions by using the filters on the left-hand menu.
You can use the ‘Respond’ button to communicate with HM Land Registry about each application, if they have been submitted via portal. You will need to expand the application row to see the full list of options.
Your Business Unit may have opted out of this functionality. If you cannot find your colleague’s applications, please contact your Business Unit Administrator. You can find who your Business Unit Administrator is by going to the portal homepage and hovering your mouse pointer over your name, their name will appear at the bottom of the drop-down details.