AGL2400 - Operational assurance overview: Large business compliance management

HMRC large business approach to tax compliance risk management

The current approach to compliance for large businesses is covered in the Tax Compliance Risk Management Process for LBS staff. This recognises a proportionate risk-based approach which in effect means fewer interventions for low risk customers.

HMRC will do all it can to help business in their efforts to comply. The firm intention is to help cut costs of compliance for those customers who comply by establishing confidence in the effectiveness of their systems and governance processes. HMRC can then place greater reliance on them and so cut the number of interventions.

Large Business Service (LBS) will apply the HMRC approach fully to aggregates levy (AGL) as well as all other taxes and duties.

Role of staff involved in tax compliance risk management

The roles and responsibilities of all LBS staff involved in tax compliance risk management, including Customer Relationship Managers (CRMs) and Tax Specialists are set out on the About LBS intranet site. How these responsibilities are to be practically applied are exemplified in the Tax Compliance Risk Management Process for LBS staff.

For Local Compliance (LC) Large & Complex Group you can find information on the Local Compliance: Large and Complex intranet site.

For AGL, LBS CRMs and Tax Specialists will work with LC as partners for risk assessment and in planning interventions at LBS customers, and will ask for support from LC in line with the agreement described at AGL3400. Where LC support is given, CRMs and Tax Specialists and LC staff will work as a team on LBS customer interventions, and in particular LC will agree with LBS before issue of any letters or assessments to the business.

LBS will support the AGL Unit of Expertise in responding to specific requests for information to help their overview of the whole regime e.g. research, trend analysis.