CCM13250 - Discovery Decisions: No formal information powers
S20 does not contain any provisions which would allow you to issue formal notices to obtain information. If the claimant(s) does not want to co-operate with your enquiry, and will not provide information, your only option for progressing your enquiry will be to make a discovery decision. The claimant(s) will have the right of appeal against your decision and, if they do appeal, you will be able to refer the appeal to the tribunal.