CCM16200 - Enquiries: Action

1. CCM16210

   Overview
2. CCM16220

   Preliminary checks
3. CCM16230

   Is a penalty appropriate?
4. CCM16240

   Opening letter where there is no penalty
5. CCM16250

   Enquiry notice not delivered
6. CCM16260

   Considering the claimant’s reply
7. CCM16270

   No adjustment needed
8. CCM16280

   Adjustment needed
9. CCM16290

   Adjustment needed to the award and the year following the enquiry is the current year
10. CCM16300

    Adjustment needed to the award and the year following the enquiry is not the current year
11. CCM16310

    Claimant does not respond to opening letter
12. CCM16330

    Reviewing your decision when a claimant appeals