CCM3030 - Liaison: Role of the CCRO

If, in the course of your examination/enquiry, you discover any information that you consider would be useful for an officer outside the NTC team (whether within HMRC or external), you should refer it to the Claimant Compliance Risk Officer (CCRO), who will direct it as appropriate. This applies even if the colleague who you think will have an interest works in the same building, or even in the same room.

The reason for this is that the CCRO is responsible for identifying cases for compliance action, for TC, SA, CTSA and EC, and has links with NMW. It will therefore be in the best position to understand and evaluate all the likely areas of risk. (This content has been withheld because of exemptions in the Freedom of Information Act 2000)