CH600280 - The One to Many Approach: planning a one to many approach: who can help?

The OTM Design Community is an integral part of the CCG OTM assurance process, improving the pace and quality of development of the One-to-Many activity by bringing together expertise from across HMRC. This is a flexible group that will connect in an agile way, using appropriate platforms, to meet business needs and to provide relevant timely advice to Project Leads

Different OTM approaches will involve different stakeholders. For every approach you will need to think widely to identify stakeholders and engage with them fully. The Design Community biography can give you further information on who you should consult with.

You must consider who your stakeholders are across HMRC throughout the development of your OTM approach and engage with them at the earliest opportunity. This will help them to understand and plan for any activity that you need them to contribute to and to deliver this at the right time.

When preparing your OTM activity you must factor in the time required to talk to your stakeholders.