COM122080 - Repayments / reallocations: non automatic reallocations: reallocations in a debt management office
This subject is presented as follows.
General
Authorising Reallocations
S963 CTA 2010
Reallocation functions
Function LOPU (Overpayments Review List)
General
You are responsible for arranging all reallocations for cases working locally when:
- COTAX has not reallocated automatically
- a payment posted to an AP which is not overpaid needs to be reallocated
- an overpayment arises in respect of a charge outside COTAX.
Authorising Reallocations
COTAX selects certain reallocations for authorisation. It enters the reallocation posting on the AP but the reallocation is not made at this point. Instead, COTAX:
- adds the case to RLAU (Reallocations for Authorisation List)
- creates an entry in DIAW (Display Immediate Action Work Lists).
For more information see COM124030, COM126000 and COM140000 onwards.
S963 CTA 2010
Very occasionally a company or its agent may ask you to reallocate a tax overpayment from one company record to that of another company. Such a request may quote S963 CTA 2010 and is most likely to arise within a group of companies.
If you receive such a request do not use Function REAW (Direct Reallocation Within COTAX) to make the reallocation.
Instead:
- make sure that the request is in writing
- refer the request and any papers to the responsible CT office.
Reallocation functions
There are two reallocation functions. It is important that you use the right function for the relevant circumstances.
Function |
Circumstances |
|---|---|
REAO (Direct Reallocation Out Of COTAX) |
Use this function to reallocate an amount to OAS where you want to reallocate the overpayment against liabilities on other computer systems such as BROCS, or non computer charges. This can be the whole of an overpayment, or a specific amount. |
REAW (Direct Reallocation Within COTAX) |
Use this function to reallocate a payment or overpayment within COTAX, to one or more APs for the same company reference, within a specified AP and company reference, to a specified reference and AP. This can be, the whole of an overpayment or, a specific amount. Notes: When a case is working with another office, contact that office before making the reallocation. Repayment interest, where applicable, is automatically added to the reallocation. |
Function LOPU (Overpayments Review List)
This work list shows a reason why a case cannot be dealt with automatically. However, this may not be the only reason. When a responsible CT office has an interest in a case because it has made an informal discharge, for example, or when the reason for an overpayment is unclear:
- contact the responsible CT office to discuss the overpayment, then
- deal with the overpayment as agreed.
See: