COM123012 - Repayments / reallocations: repayment cancellation: stop repayment (Action Guide)
To stop a repayment before the cut off time (4pm) for processing of repayments, consider steps 1 - 3 below.
The cut off is normally the same day as the day the repayment is created but it is 4pm the next working day if the repayment is created on a Saturday, Sunday or a Bank Holiday.
1. | Using Function VPPD (View Payment and Posting Details) identify the reallocation number of the repayment to be stopped. |
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2. | Use Function SREP to stop the repayment process. |
3. | Take action to clear the overpayment entries that now: |
- are posted to the record | |
- appear on work list ORUR (Overpayments Requiring Urgent Review List). | |
Note: You cannot take further action until the next working day. |