COM126060 - Repayments/reallocations: repayment/reallocations work lists: cancelled repayments list (LCRT)
This subject is presented as follows.
Purpose of the list
How often should the list be reviewed?
Who does what?
When are new entries added?
Reasons for entry
Sorting and filtering - Options and recommendations
The normal next action function
Automatic deletion
Manual deletion
Purpose of the list
There are two versions of the Cancelled Repayments List:
- LCRT is the update version
- LCRE is the view only version
The Cancelled Repayments List is available only in HMRC Payments. The purpose of the work list is to allow you to review cases where a repayment has been cancelled and not yet reissued.
How often should the list be reviewed?
The Cancelled Repayments List is an immediate action work list. You should review the work list daily and deal with any entries immediately.
Who does what?
The list is available to all staff at HMRC Payments, and should be dealt with by those users nominated by management.
When are new entries added?
COTAX adds entries to the Cancelled Repayments List daily where cases satisfy the reasons for entry.
Reasons for entry
Cases appear on the Cancelled Repayments List when a repayment generated by HMRC Payments using function DREP (Direct Repayment) is cancelled as follows:
- a Bacs repayment is automatically cancelled after being rejected by the Bacs IT system
- a Bacs repayment is cancelled by HMRC Finance
- a debit or credit card repayment is automatically cancelled after being rejected by the card issuer
- the Repayment/Reallocation Authoriser uses function PRKR (Provide Risk Response) to reject a repayment selected for authorisation
- function CNPO (Cancel Payable Order) is used to record the cancellation of a payable order
Sorting and filtering - Options and recommendations
Before you start to work cases, you may want to sort and filter the work list to make it more manageable:
- Amount of repayment
- B/F note
- Reference
The criteria you may find most useful when filtering or sorting the Reallocations for Authorisation List are:
- Amount of repayment
The normal next action function
The normal next action function is VPPD (View Payment and Posting Details).
Automatic deletion
Cases are automatically deleted from the work list when a repayment is issued. However, if you make a reallocation, the case is not automatically deleted.
Manual deletion
You can manually delete cases from the Cancelled Repayments List. If the liability for the Accounting Period (AP) has changed and there is no longer an overpayment you must manually delete the case.
See COM126011 for a list of functions to use in particular situations.