COM154018 - CT Pay and File: appeals: handling appeals and postponements: appeals against loss determinations (Action Guide)
To handle an appeal in respect of loss determination, consider steps 1 - 3 below.
1. | When you receive an appeal against a loss determination: |
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- connect the appeal with the file or papers | |
- use function NOTE to record that an appeal has been received. | |
2. | Acknowledge the appeal if that is your local office practice. |
3. | Pass the file or papers to the caseworker handling the case. |