COM82020 - Interest: interest objections and amendments: receipt of an interest objection
When you receive an interest objection in your office it is important to stop collection of the liability and tell the company that you have received the correspondence.
The nature of the objection and the state of the company’s record determines which office or section deals with the objection.
The Interest Review Unit (IRU) deals with the following types of COTAX interest objection:
- revenue delay of six months or more is alleged.
- Crown exemption is claimed
- any other objection to a correct interest charge continues to be pressed and enforcement could be seen as unjust or oppressive, even though no hardship is involved
Banking Operations deals with an objection in the following circumstances:
- the interest objection is associated with DTR (double taxation relief) or losses carried back or relief under S458 CTA 2010
- all three of the following conditions apply: the AP Pursuit Status is not working locally and the AP was not previously LA-ENF or PLA and none of the circumstances relating to Interest Review Unit cases apply
Banking Operations also deals with an interest review requested by the responsible office when manually setting the CII signal for a case involving:
- DTR or losses carried back
- relief under S458 CTA 2010
(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Local Compliance/Large Business deals with an interest objection relating to a quarterly instalment payment case; the caseworker should conduct a QIP check. If the signal has been correctly set the caseworker should issue a letter to the customer confirming the reason for the interest. If the customer accepts that they are a quarterly payer but disagrees with the calculation, the caseworker should refer the matter to Debt Management.
Debt Management Offices deal with objections for any other situation.
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