DMBM210205 - Payment Allocation, Overpayments and Repayments: Self Assessment: Transfer from SA to OAS: Overview

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Transfer to OAS functions

There are two functions available for moving payment credits from SA to OAS. These are <ul><li class="dash">function TRANSFER FROM OVERPAID BALANCE, and</li><li class="dash">function TRANSFER FROM TAXPAYER CREDIT </li></ul>The transfer functions are both accessed from function VIEW STATEMENT.Transfer to OAS functions are selected by the system and the selection is determined by choosing the relevant credit entry on the customer’s statement. You can choose to transfer all or part of either a <ul><li class="dash">specific payment credit, or</li><li class="dash">balance on today’s statement where the balance is a credit </li></ul>For every transfer, authorisation and disposal instruction use a form SA331. The authorisation and disposal instructions are needed by the DMB Banking operator who deals with the payment transferred to OAS.Where possible, you should always make the transfer from a credit balance. If you have to transfer all or part of a specific payment be sure you understand the interest and RPS consequences of making the transfer. You should be particularly careful where <ul><li class="dash">there is a credit balance on the record and / or</li><li class="dash">the transfer will result in the discharge of a paid interest charge </li></ul>In these circumstances inappropriate amounts of interest and RPS may be created on the customer record. To avoid inappropriate interest and RPS being created you will normally have to transfer any credit balance and / or interest payment to OAS before using function TRANSFER FROM TAXPAYER CREDIT.If you are unclear about the interest and RPS consequences refer to your line manager who can contact the SA Business Helpdesk for more information.Note: If a credit is allocated to an over-repayment then functions TRANSFER FROM TAXPAYER CREDIT and TRANSFER FROM OVERPAID BALANCE cannot be used. Where this situation arises you should contact the SA Business Helpdesk for advice.<h2>When to transfer to OAS</h2>A transfer to OAS is made where <ul><li class="dash">repayment of a payment made in error is required </li><li class="dash">the customer has requested repayment of a credit balance </li><li class="dash">the customer has requested that all or part of a credit balance is set against non-SA liability</li><li class="dash">the payment allocation needs to be changed - see DMBM210190 and DMBM210195</li><li class="dash">a payment has been allocated to the wrong SA customer</li><li class="dash">a payment was intended for pre-SA arrears or non-computer arrears</li><li class="dash">the amount posted on an SA record is excessive and a bank lodgement adjustment is to be made </li><li class="dash">inappropriate amounts of RPS need to be disposed of - see DMBM210180 and DMBM210185. </li></ul>Note: where an amount is to be transferred to OAS for repayment and the PCA signal is set, the Debt Pursuit Office should be consulted first.<h2>Update of SA and OAS records</h2>When the function to transfer a payment from SA to OAS is successfully completed, the payment debit is posted immediately to the customer’s SA record.SA allocates the corresponding payment credit an OAS number from the SA range of OAS numbers. However, the credit does not appear in OAS until the batch process to update OAS records has run. It will normally be the following day that corresponding credit posting can be viewed on OAS records.<h2>Payments received in OAS</h2>Each SA payment transferred to OAS is placed in the SA range of OAS as indicated by the OAS number given to the payment by SA. The DMB Banking user responsible for OAS awaits authorisation and disposal instructions on form SA331 before dealing with an amount transferred from SA.The progress of the OAS item can be viewed by entering the account number and OAS number in IRIS function COAS. Note: There is no facility to transfer a payment direct between two SA customers. Any such transfer requires two movements, one into and the other out of OAS.