DMBM560060 - Debt and return pursuit: foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (EU States): requests for information sent to other member states
Some content of this manual is being considered for archiving. If there is content you use regularly, please email hmrcmanualsteam@hmrc.gov.uk to let us know as soon as possible.
General
A request for information is often the first step of the recovery process, and will usually involve confirming a debtor’s whereabouts, financial status or their assets in another member state.
A request for information should be made using the standard e-form.
International Debt Unit, MARD team action
Review the case to check for suitability.
- Do you have information to suggest that the taxpayer is resident/established in the requested member state or has assets there?
- Is the request linked to a UK tax or duty debt covered by the agreement? See DMBM560015 for more information about the taxes and duties covered by the agreement.
Sending a request
If the case is suitable:
- prepare the request for information e-form completing all mandatory fields(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
- send the e-form in XML format to the other member state(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
- input the details into the statistical database
- BF the case for seven calendar days.
If you haven’t received an acknowledgement from the requested member state when the BF expires, send an updated e-form(This content has been withheld because of exemptions in the Freedom of Information Act 2000).
Request does not contain all required information
If the request does not contain all the information the requested member state needs in order to action it, they will send you an updated e-form within 7 calendar days. They will:
- (This content has been withheld because of exemptions in the Freedom of Information Act 2000) acknowledge its receipt
- (This content has been withheld because of exemptions in the Freedom of Information Act 2000) ask you to provide the missing information.
Missing information available
If you can provide the missing information, send an updated e-form to the requested member state and provide the missing information(This content has been withheld because of exemptions in the Freedom of Information Act 2000).
Missing information not available
If you are not able to provide the missing information, send an updated e-form to the requested member state and explain why the missing information can’t be provided(This content has been withheld because of exemptions in the Freedom of Information Act 2000).
Request rejected
If the requested member state rejects your request for assistance, they will send you an updated e-form within seven calendar days. They will:
- (This content has been withheld because of exemptions in the Freedom of Information Act 2000)acknowledge its receipt
- (This content has been withheld because of exemptions in the Freedom of Information Act 2000)explain why they cannot deal with the request.
Request accepted
The requested member state will acknowledge the receipt of the request (This content has been withheld because of exemptions in the Freedom of Information Act 2000).
When replying to your request, they will either:
- send you the information requested by completing the relevant part (This content has been withheld because of exemptions in the Freedom of Information Act 2000) of the e-form
- tell you why they can’t provide the requested information by completing relevant part (This content has been withheld because of exemptions in the Freedom of Information Act 2000) of the e-form.
On receipt review the response to consider your next action. Close your MARD case if appropriate
Withdrawal of request
You may withdraw your request for assistance at any time. To do so, send an updated e-form to the requested member state(This content has been withheld because of exemptions in the Freedom of Information Act 2000).