DMBM570185 - Debt and return pursuit: miscellaneous charges: Regulation 13 determinations: disputes

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Contractor disputes amount due

Once the Regulation 13 determination has been issued the debt remains payable until

• it is paid in full
• a written appeal against the Regulation 13 determination setting out the grounds for their appeal has been made and accepted by the Compliance Officer.

You should

• advise the contractor of the above points
• ask if the contractor intends to make a late appeal.

If the contractor intends to make a late appeal

• advise the contractor to make the written appeal immediately
• B/F the case 14 days and check if an appeal has been received and accepted.

After 14 days, if no appeal has been made you should

• continue debt pursuit activity and take enforcement action as appropriated.

If the contractor does not intend to make a late appeal you should

• continue debt pursuit activity and take enforcement action as appropriated.