PAYE103088 - Individual records: maintain individual details: work item 28 - specialist business area indicator held - review capacitor (Action Guide)
To clear work item 28 follow steps 1 – 7 below.<ol type="1" start="1"><li>Before proceeding, check the Contact History screen to view notes and to check previous actions taken</li></ol>Unanswered correspondence<ol type="1" start="2"><li>Re-issue correspondence to the new capacitor
</li><li>Note the work item ‘letter to new capacitor’
</li><li>Update Contact History
</li><li>Close the work item in accordance with PAYE110075</li></ol>No unanswered correspondence<ol type="1" start="6"><li>Update Contact History
</li><li>Close the work item in accordance with PAYE110075</li></ol>