RM3660 - Reviewing the claim form: How to review the form
When you have decided who is entitled to receive the repayment continue to check the claim form. Work through the following table.
Subject | What to check | Notes or Action |
---|---|---|
Claimant’s signature | The claim must be signed by the person entitled to receive the repayment according to RM3652. \nDoes the signature match the claimant’s name and anything else signed by the claimant? | If you are not satisfied that the correct person has signed pass the file to your Group Leader. |
Renewal claims | Compare any other items on the claim with the previous one. | Refer any discrepancies to your Group Leader. |
General | Is there anything on the form which you think needs more explanation? | If so pass the file and claim to the Group Leader. |
Nominee | Has the claimant authorised you to make the repayment to another person? \nThat person is called the claimant’s nominee. | Check whether you can repay the nominee. See RM3744 |
If you think you should refuse the claim submit it to Central Policy (Tax Administration Advice Team), Stockport.
When you have completed the checks at RM3644 - RM3660 satisfactorily go to RM3768 -RM3772.