RM524 - Processing a claim: Registering the claim
Register the claim
- use RC (RM2000)
- if a claim is too old to register in RC pass it to an RO.
After registration (RM2012)
- connect the claim with the file
-
if there are no vouchers
- issue form R186
-
note the file and put it away
-
if there are vouchers pass
- R40(SP) cases to a nominated RA
- other cases to an RO.