SAM105010 - Records: agent record: agent maintainer
The role of the SA Agent Maintainer within CAAT is to maintain accurate records of all agents within the SA national database.
The Agent Maintainer team within CAAT, is responsible for
- Setting up new SA agent records
- Amending SA agent records
The SA Agent Maintainer role must be allocated to set up new SA agent codes. This role is only available to the Agent Maintainer team within CAAT.
If an agent’s name, address or telephone number changes, send details and a copy of any correspondence to the Agent Maintainer teams mailbox, Maintainer Agent (PT Operations North East England) who will arrange for the national agents’ list to be updated.