SAOG17000 - Tax compliance risk management process for customers managed by Mid-sized Business: contents

1. SAOG17100

   Overview
2. SAOG17200

   Role of the Mid-sized Business Customer Engagement Team (CET) or Caseworker
3. SAOG17210

   Support for a Caseworker
4. SAOG17300

   Checking the timely notification of SAO details
5. SAOG17400

   Checking claim there is no SAO
6. SAOG17500

   Response to the non-provision of a certificate
7. SAOG17600

   Response to the provision of a certificate - general
8. SAOG17610

   Response to the provision of a certificate - the Customer Engagement Team expects a certificate and one is provided
9. SAOG17620

   Response to the provision of a certificate - the Customer Engagement Team does not expect a certificate but one is provided
10. SAOG17700

    Considering a certificate
11. SAOG17710

    Considering a certificate - specific situations
12. SAOG17720

    Re-considering a certificate once an error has been found
13. SAOG17800

    Disclosing a risk raised by a certificate to the company
14. SAOG17900

    Discussing and reviewing the main duty