Summary
Guidance on the handling of claims made by traders to correct errors that they have made in the conduct of their VAT affairs, which may lead to a refund of VAT
Contents
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VRM0500Data Protection
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VRM1000Overview
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VRM2000Vetting a claim
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VRM3000Circumstances for a claim for refund: contents
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VRM4000Who is entitled to claim: contents
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VRM5000Requirements of a claim: contents
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VRM6000What can be claimed
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VRM7000What must be set-off in a claim
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VRM8000Time limits: contents
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VRM9000Verifying a claim: contents
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VRM10000What to do with claims during litigation
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VRM11000What to do with abusive claims
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VRM12000What to do with claims resulting in unjust enrichment: contents
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VRM13000End customer claims for refunds of VAT wrongly charged
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VRM14000What to do when refusing a claim
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VRM15000Appeals against refusal of a claim
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VRM16000Penalties