Business rates
Get help with business rates
You may be able to get a discount from your local council on your business rates if you’re eligible for one or more business rates relief schemes.
For help with your property’s rateable value, contact the Valuation Office Agency (VOA).
For help with your business rates bill (for example to pay in instalments) or rate relief, contact your council.
Get professional advice
You can manage your business rates yourself. But if you want help you can use an agent or rating surveyor. Find out how to appoint an agent.
All agents must follow the VOA’s agent standards. These explain what you should expect from an agent.
An agent who is a member of a professional organisation will also be subject to its rules and regulations. You can find an agent through one of the following professional organisations:
- Royal Institution of Chartered Surveyors (RICS)
- Institute of Revenues, Rating and Valuation (IRRV)
- Rating Surveyors Association
You may be charged for any advice you get right from the start.
You can get advice from an organisation that’s part of the RICS Helpline Scheme. The first 30 minutes of the consultation call are free.