Make a payment to MHRA
How to make a payment to MHRA by credit or debit card or a bank transfer.
Payments
Once your application has been validated you will receive an invoice to allow you to make payment for the outstanding amount.
All invoices must be settled upon receipt of invoice. Penalty fees may be incurred for non-payment. Details of the penalties are set out in the Fees Regulations.
Non-payment may also result in suspension of any licence or authorisation, followed by legal proceedings for any unpaid amounts, as a debt due to the Crown.
Please ensure you quote relevant invoice and customer number when making payment.
How to pay online using credit or debit card
Access secure online payments service - GOV.UK Pay.
You can pay online for a range of our services 24 hours a day, 7 days a week using your credit or debit card. We accept debit cards (DC) - Maestro; Delta; Visa Electron and credit cards (CC) – Mastercard, Visa and American Express.
Please ensure you quote the relevant invoice number when making a payment.
See the terms and conditions for making a payment by credit and debit card.
Bank transfer
You can make a bank transfer to remit payment of invoices.
Please ensure that the relevant invoice number is quoted when making payment so that the funds can be correctly allocated.
Account details:
- account name: MHRA
- account number: 10004386
- sort code: 60-70-80
- swift code: NWBKGB2L
- IBAN: GB68NWBK60708010004386
National Westminster Bank RBS, London Corporate Service Centre, 2nd Floor 280 Bishopsgate London EC2M 4RB
Please send your remittance advice notices to Sales.Invoices@mhra.gov.uk and ensure the relevant invoice number is quoted on the remittance advice.
We are unable to accept any documentation sent to us by post.
Cheques are no longer accepted
We no longer accept cheques; please pay by credit or debit card or pay electronically by Bank transfer.
Purchase Orders (POs) and non-payments
It is the responsibility of the applicant to ensure timely payment of invoices for their submissions. If your organisation operates a PO system, please ensure the relevant PO is provided to MHRA before the invoice is issued.
Refusal to pay outstanding fees on the grounds that a PO is not provided on invoice will not be accepted; the use of POs is an internal control process and cannot be used as a reason to withhold payment of legitimate invoices.b
Invoice disputes/queries
For invoice disputes/queries, please contact relevant MHRA departments.
Clinical Investigations
CI-applications@mhra.gov.uk and Ci-amendments@mhra.gov.uk.
British Pharmacopeia (BP)
Clinical Practice Research Datalink (CPRD)
Clinical Trial Applications (CTA invoices)
Export certificate
Inspections
inspectionplanning@mhra.gov.uk
National Institute for Biological Standards and Controls (NIBSC)
Process Licence (PCL)
Product Licence submissions
Product License (Parallel Import)
Product Licence Variation applications
RamaXL
Serious Adverse Blood Reactions & Events (Sabre)
Scientific Advice Meetings (SAM)
Tobacco Products Directive, E-cigarette unit (TPD)
For any queries relating to the customer account status or payment/s update please contact MHRA Accounts Receivable department:
| Ledger Split | Extension Number |
|---|---|
| Customers A-C | 0203 080 6087 |
| Customers D-K | 0203 080 6968 |
| Customers L-P | 0203 080 6167 |
| Customers Q-T | 0203 080 6075 |
| Customers V-Z | 0203 080 6530 |
Updates to this page
Last updated 21 December 2023 + show all updates
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Added information to the 'Payments' and 'Invoice disputes/queries' sections
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Updated the payment info section to include the GOV.UK Pay payment platform
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Updated information for how to pay online using credit or debit card
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We have re-ordered content on the page to make it clearer
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The page has been reorganised and there is additional information for directing invoice queries.
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We have updated our payment information
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Payment methods has been updated.
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Changed MHRA address.
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iRIS is no longer available - the page has been updated to reflect this.
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Updated information about iRIS availability.
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Update to the information about iRIS.
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Updated payment methods
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Updated the details that need to be provided for proof of payment applications when making a payment to MHRA.
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Please note that MHRA bank details have now changed.
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First published.