Solid fuel If you qualify for the allowance you’ll get a delivery of solid fuel every 4 or 5 weeks, depending on where you live. You might be able to change to ‘cash in lieu’ (or a cash allowance) if you already get fuel through the scheme and your circumstances have not changed. You will need to return a Certificate of Continued Entitlement each year to keep your allowance. How you’re paid The cash allowance is paid every 3 months into your bank or building society account.

Contact the National Concessionary Fuel Office ( NCFO ) to check if you’re eligible. You might be eligible for the National Concessionary Fuel Scheme (NCFS) if you’re: an ex-employee of the National Coal Board ( NCB ) or British Coal Corporation ( BCC ) a widow or widower of an ex-employee who would have been eligible NCFO Helpline ncfo@capita.co.uk Telephone: 0345 759 0529 or 0370 386 9961 Monday to Friday, 9am to 4pm Find out about call charges Change of circumstances Your allowance might be affected if your circumstances change, including: who owns or rents your property changes you change your heating arrangements you remarry, marry or move in with a partner (widows, widowers and dependents only) who lives in your home changes (family or lodgers moving in) you take up employment or self-employment You need to inform the NCFO of any changes in circumstances as your allowance can change. If your allowance goes down, any overpayments must be repaid in full.

Contact the National Concessionary Fuel Office ( NCFO ) to apply. National Concessionary Fuel Office \ ncfo@capita.co.uk Telephone: 0345 759 0529 or 0370 386 9961 Monday to Friday, 9am to 4pm Find out about call charges National Concessionary Fuel Office PO Box 64 Sheffield S1 1XL Applying on behalf of someone else You can apply for the fuel allowance on behalf of someone else if they’re unable to. You’ll need to get authorisation by having one of: a letter from the Department of Work and Pensions (DWP) stating that you are authorised to act on their behalf a photocopy of your Power of Attorney a letter signed by the person you are applying for stating that you are looking after their affairs If payments are paid into a different account from the person getting the allowance, you need: a photocopy of your Power of Attorney a letter from DWP stating that you are looking after their financial affairs a form from the NFCO signed by the person you are applying for You need to contact the NFCO for the form or ‘mandate’. Changing your delivery Contact CPL Distribution on 0345 521 5214 to change your fuel delivery date and/or the amount of fuel you want delivered. Find out about call charges . Contact the NCFO to change the type of fuel you get. You can only get 1 type of fuel delivered at a time. Get advice about the types of fuel to use from the Solid Fuel Association . You cannot sell or give away unused fuel. If you change your type of solid fuel appliance you must refuse deliveries and left over fuel must be collected by the distributor. Switching from fuel to cash allowance Contact NCFO with your bank or building society account details to switch from fuel to cash. You can switch back to solid fuel but only after 12 months.

National Concessionary Fuel Scheme

Overview

You could get free solid fuel or a cash allowance for fuel if you’re an ex-employee of the National Coal Board (NCB) or British Coal Corporation (BCC).

You need to qualify to get the fuel allowance through the National Concessionary Fuel Scheme (NCFS), and you can only get the cash allowance if you’re already getting fuel through the scheme.

You might be eligible for the allowance if you’re the widow or widower of an ex-employee, if the employee qualified for the NCFS.

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National Concessionary Fuel Scheme

Overview

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National Concessionary Fuel Scheme

Overview

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