After you've applied

You might be invited to an assessment with a health professional if more information is needed. They’ll ask about:

They might ask you to do some simple movements to show how you manage some activities.

The assessment can take place at an assessment centre, at your home, over the phone or by video call.  It usually takes 1 hour.  

You can have someone else with you, for example a friend or support worker.

You can read Citizens Advice’s help on preparing for an assessment.

Getting a decision

You’ll get a letter that tells you whether you’ll get PIP. 

If you’re eligible, your letter will also tell you:

Your first award will be between 9 months and 10 years, depending on whether your needs are likely to change.

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for ‘mandatory reconsideration’.