After you've applied

You might be invited to an assessment with a health professional if more information is needed. They’ll ask about:

They might ask you to do some simple movements to show how you manage some activities.

The assessment can be in person, over the phone or by video call. It usually takes 1 hour.

You can read Citizens Advice’s help on preparing for an assessment.

Getting a decision

You’ll get a letter that tells you whether you’ll get PIP and the date of your first payment.

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for ‘mandatory reconsideration’.