Product Recall: Ideal Heating Logic 2 Combi & System Boiler Range (2401-0138)

Product Recall for Ideal Heating Logic 2 Combi & System Boiler Range presenting a risk of fire.

Summary

Product: Ideal Heating Logic 2 Combi & System Boiler Range

Hazard: The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated doesn’t cool it.

Corrective action: Ideal has launched a modification programme to address the safety risk. See below for further information.

Product information

Type Gas appliances and components – Domestic Gas Boiler
Product identifiers See list of affected models below
Country of Origin United Kingdom
Product description White domestic combi boiler.
Product Report and Image Link to product images and PDF

List of affected models

Part number Product name
228307 IDEAL LOGIC COMBI2 C24 BOILER
228308 IDEAL LOGIC COMBI2 C30 BOILER
228309 IDEAL LOGIC COMBI2 C35 BOILER
228352 IDEAL LOGIC SYSTEM2 S15 BOILER
228353 IDEAL LOGIC SYSTEM2 S18 BOILER
228354 IDEAL LOGIC SYSTEM2 S24 BOILER
228355 IDEAL LOGIC SYSTEM2 S30 BOILER
228334 IDEAL LOGIC MAX COMBI2 C24 BOILER
228335 IDEAL LOGIC MAX COMBI2 C30 BOILER
228336 IDEAL LOGIC MAX COMBI2 C35 BOILER
228376 IDEAL LOGIC MAX SYSTEM2 S15 BOILER
228377 IDEAL LOGIC MAX SYSTEM2 S18 BOILER
228378 IDEAL LOGIC MAX SYSTEM2 S24 BOILER
228379 IDEAL LOGIC MAX SYSTEM2 S30 BOILER
228329 IDEAL LOGIC+ COMBI2 C24 BOILER
228330 IDEAL LOGIC+ COMBI2 C30 BOILER
228331 IDEAL LOGIC+ COMBI2 C35 BOILER
228368 IDEAL LOGIC+ SYSTEM2 S15 BOILER
228369 IDEAL LOGIC+ SYSTEM2 S18 BOILER
228370 IDEAL LOGIC+ SYSTEM2 S24 BOILER
228371 IDEAL LOGIC+ SYSTEM2 S30 BOILER
228316 IDEAL INDEPENDENT COMBI2 C24 BOILER
228317 IDEAL INDEPENDENT COMBI2 C30 BOILER
228318 IDEAL INDEPENDENT COMBI2 C35 BOILER
28384 KESTON SYSTEM2 S30 BOILER
228344 KESTON COMBI2 C30 BOILER
228345 KESTON COMBI2 C35 BOILER
228319 I MINI2 C24 BOILER
228320 I MINI2 C30 BOILER
229983 I MINI2 C35 BOILER

The recall applies to all production of these models with a production date of prior to the 8th of January 2024.

Hazard

The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated does not cool it. There have been three incidents of boilers that have been able to continue to operate when the boiler heat exchanger has been full of air at a low pressure. This has allowed the heat exchanger and associated plastic components to be subject to significant heat allowing the plastic to flash to flame and result in fire outside of the appliance. There has also been a report of a customer having to extinguish flames.

Corrective action

Ideal has launched a modification programme to address the safety risk and has advised that customers can continue to use their boiler which should be repressurised to 1.5 bar. Instructions on how to do this can be found on the Ideal safety notice at the following link: https://idealheating.com/blog/important-customer-safety-notice.

Additional information

PSD number: 2401-0138

Notified by: Local Authority Trading Standards

Updates to this page

Published 22 February 2024