Product Recall: NCC Type C Power Charger Plug (2501-0170)

Product Recall for NCC Type C Power Charger Plug presenting a serious risk of electric shock and fire.

Summary

Product: NCC Type C Power Charger Plug sold by The Phone Zone

Hazard: The product presents a serious risk of electric shock and fire as the transformer is of poor build quality.

Corrective action: The product has been recalled from end users.

Product information

Type Electrical appliances and equipment – Power charger
Brand NCC
Country of Origin Unknown
Product Description A white cube shaped 3-pin Type C charger plug. Input AC100-240V 50/60Hz 0.5A
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious risk of electric shock and fire as the transformer is of poor build quality, with primary and secondary windings touching. The product also has insufficient creepage and clearance distances, and during testing, the solder on the PCB showed a possibility of lead being present.

The product was also not supplied with an instruction manual, and some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been recalled from end users by The Phone Zone (Cheltenham).

Owners of the power charger should stop using it immediately and return it to The Phone Zone. For further information, please contact The Phone Zone on 07944 646462 or via email on thephonezonecheltenham@gmail.com

Additional information

PSD notification number: 2501-0170

Notified by: Local Authority Trading Standards

Updates to this page

Published 27 March 2025