Product Recall: O2 Original 20W and 45W Wall Chargers AKOC20WN and AKO45UWN (2311-0054)

Product Recall for O2 Original 20W and 45W Wall Chargers AKOC20WN and AKO45UWN presenting a low risk of an electrical fault.

Summary

Product: O2 Original 20W and 45W Wall Chargers AKOC20WN and AKO45UWN

Hazard: The product presents a low risk of an electrical fault after several reports of black soot coming out of the product due to the capacitor overloading.

Corrective action: The product has been recalled from end users.

Product information

Type Electrical appliances and equipment – Mobile phone charger
Brand O2
Country of Origin China
Product Description 20W and 45W white wall chargers
Product Report and Image Link to product image and PDF

Affected Models

Product Name Configurations Model Number Barcode Affected date range
20W Wall Charger O2 Original 20W Mains Charger (without cable), O2 Original 20W Mains Charger with USB-C to USB-C Cable, O2 Original 20W Mains Charger with USB-C to Lightning Cable AKOC20WN 5056489706723 August 2021–January 2023
45W Wall Charger O2 Original 45W Mains Charger (without cable), O2 Original 45W Mains Charger with USB-C to USB-C Cable, O2 Original 45W Mains Charger with USB-C to Lightning Cable AKO45UWN 5056489753680 August 2021–January 2023

Hazard

The product presents a low risk of an electrical fault after several reports of black soot coming out of the product due to the capacitor overloading. O2 are recalling the products from the end user.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

Recall of the product from end users. The recall is open to anyone who may have purchased a charger, whether that was done as a solo accessory or along with a cable. O2 have not identified the cable as being a safety issue as part of the recall, so they are not recalling or replacing any cables. Only the plugs are subject to the recall and the offer to have them replaced. For more information, please see: https://www.o2.co.uk/help/safety-and-security/o2-original-plugs-voluntary-product-recall

Additional information

PSD case number: 2311-0054

Notified by: Local Authority Trading Standards.

Updates to this page

Published 21 November 2023