Product Recall: ROCKRIDER Helmet MTB EXPL500 or ST500 sold by Decathlon (2409-0129)
Product Recall for ROCKRIDER Helmet MTB EXPL500 or ST500 presenting a risk of injuries.
Summary
Product: ROCKRIDER Helmet MTB EXPL500 or ST500
Hazard: The product presents a risk of injuries as it has been identified that a plastic component at the back of the helmet that holds the chinstrap can break.
Corrective action: The product has been recalled from end users.
Product information
| Type | Personal protective equipment (PPE) – Cycle helmet |
|---|---|
| Brand | Rockrider |
| Models | EXPL500 and ST500 |
| Sales period | 2nd July 2024 to 9th September 2024 |
| Country of Origin | China |
| Product Description | A mountain bike helmet with chin strap sold in turquoise, pastel blue, Forest Green and ‘all seasons’ colours. Affected products are listed below. Owners of affected products should check to see if they own an affected batch. The batch number can be identified inside the helmet, beneath the foam at the front. |
| Product Report and Image |
Affected products
| Product code | Name |
|---|---|
| 4243712 | MTB HELMET ST 500 TURQUOISE S |
| 2940783 | MTB HELMET ST 500 TURQUOISE M |
| 5034306 | MTB HELMET EXPL 500 PASTEL BLUE S |
| 5034307 | MTB HELMET EXPL 500 PASTEL BLUE M |
| 5034323 | MTB HELMET EXPL 500 FOREST GREEN M |
| 4229390 | MTB HELMET ST 500 ALL SEASONS L |
| 4229391 | MTB HELMET ST 500 ALL SEASONS M |
Affected batches
| KT24040006-15 |
| KT24040006-16 |
| KT24040006-17 |
| KT24040018-14 |
| KT24040018-16 |
| KT24040018-17 |
| KT24040034-10 |
| KT24040034-2 |
| KT24040034-4 |
| KT24040034-8 |
| KT24040045-10 |
| KT24040045-8 |
| KT24040045-9 |
Hazard
The product presents a risk of injuries as it has been identified that a plastic component at the back of the helmet that holds the chinstrap can break. If this occurs, the helmet may not remain securely in place during an impact or fall, compromising the safety of the user.
The affected products do not meet the requirements of the Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.
Corrective action
The affected helmets have been withdrawn from the market and recalled from end users.
The returned product (from a non-compliant batch) will be exchanged for the same product (from a batch not affected by the defect) or refunded at its purchase value.
Decathlon can be contacted:
-
by WhatsApp at +44(0)748 306 8343, Monday to Friday from 9 a.m. to 8 p.m., Saturday and Sunday from 9 a.m. to 6 p.m. or
-
by email at customer.enquiries@decathlon.com
For further information, please access the Decathlon site here: https://www.decathlon.co.uk/c/lp/product-recall_60e7cb1a-0be0-4a29-a87d-e41b0cbc8395
Additional information
PSD case number: 2409-0129
Notified by: Local Authority Trading Standards