Product Recall: Sundance Spas and Jacuzzi Hot Tubs (2301-0007)

Product Recall for Sundance Spas and Jacuzzi Hot Tubs presenting a risk of burns and injuries.

Summary

Product: Sundance Spas and Jacuzzi Hot Tubs

Hazard: The product presents a risk of burns as the temperature sensor may relay incorrect water temperatures.

Corrective action: The product has been recalled from end users.

Product information

Type Electrical appliances and equipment - Hot Tubs and Jacuzzis
Affected Models Jacuzzi® J-200™, J-300™, J-400™ and J-500™ Collection hot tubs and Sundance® Spas 680™, 780™, 880™ and 980™ series spas
Manufacturing dates Affected units were manufactured between 29 July 2021 and February 9 2022.
Country of Origin Mexico
Product Description Freestanding spas and jacuzzis. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub.
Product Report and Image Link to Product Image and PDF

Hazard

Minor cracks in the sensor thermistor chip may reduce electrical resistance in the thermistor, causing the temperature sensor to relay incorrect water temperatures (but not >46C°). This can cause the water to be hotter than the set temperature, presenting a risk of burns and injuries.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

Owners of affected spas in the UK have been contacted directly by the manufacturer or via distributors to arrange the replacement of the sensor (part # 6600-551).

Owners who own an affected unit and have not yet had their sensor replaced should use an accurate external thermometer to confirm the water temperature prior to entering the hot tub until the hot tub is confirmed not to have the affected temperature sensor.

Additional information

PSD case number: 2301-0007

Notified by: Local Authority Trading Standards

Updates to this page

Published 25 August 2023