Product Safety Report: Glen Dimplex Home Appliance Ltd manufactured Belling, Stoves and New World Gas Range Cookers with Gas Grill (110, 100 and 90 models) (2205-0240)

Product Safety Report for Glen Dimplex Home Appliance Ltd manufactured Belling, Stoves and New World Gas Range Cookers with Gas Grill (110, 100 and 90 models) presenting a risk to health and death if the grill is used with the door closed. *Updated 02/11 with details for modification programme*

Summary

Product: Glen Dimplex Home Appliance Ltd manufactured Belling, Stoves and New World Gas Range Cookers with Gas Grill (110, 100 and 90 models)

Hazard: Certain Belling, Stoves and New World gas range cookers with gas grill manufactured by Glen Dimplex Home Appliances used with the grill door closed can cause extremely dangerous levels of carbon monoxide to be produced, which can pose a significant risk to health and death.

Corrective action: GDHA have initiated a modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open.

Product information

Type Gas Appliances - Gas Range Cookers with Gas Grills
Product description Multiple models of Glen Dimplex Home Appliance Ltd manufactured gas cookers with gas grill, including brand names Stoves, Belling and New World.
Product identifiers Models affected by this safety warning are attached on the following page and include 110, 100 and 90cm models. Products in scope of this safety warning have been purchased at any time between 2010 and 2022. A full list of model numbers and images of affected products are provided via the below link.
Product Report and Image Link to Product Safety Report, List of Affected Models and Product Images

Hazard

It has been identified that certain Belling, Stoves and New World gas range cookers with gas grill manufactured by Glen Dimplex Home Appliances used with the grill door closed can cause extremely dangerous levels of carbon monoxide to be produced, which can pose a significant risk to health and death.

The product does not meet the requirements of the Gas Appliances (Enforcement) and Miscellaneous Amendments Regulations 2018.

Corrective action

GDHA have launched a modification programme for products in scope of the safety issue.

Consumers must call 0800 110 5728 or email consumersupport@glendimplex.com to register for the free modification. In the meantime, consumers must only use the gas grill with the grill door open. If you no longer own the product, it is still important that you contact Glen Dimplex to enable them to trace the new owner.

For further information, please access the following webpages:

OPSS has also required GDHA and retailers to remove the product from the market (from being on sale) with immediate effect.

Additional information

PSD case number: 2205-0240

Notified by: Office for Product Safety and Standards

Updates to this page

Published 15 August 2022
Last updated 2 November 2022 + show all updates
  1. Updated with details of modification programme launched Wednesday 2nd November 2022.

  2. Updating to edit corrective action, and add risk level.

  3. Product Safety Report updated to add the measure 'withdrawal of the product from the market'.

  4. First published.