Product Safety Report: Morco Gas Water Heaters: Primo (MP) / EUP (2310-0010)
Product Safety Report for Morco Gas Water Heaters: Primo (MP) / EUP presenting a serious risk of fire.
Summary
Product: Morco Gas Water Heaters: Primo (MP) / EUP
Hazard: The product presents a serious risk of fire as there is a risk of gas leaking which, if ignited, may set fire to flammable components on the front of the gas water heater.
Corrective action: A modification programme has been initiated by the manufacturer to undertake a safety upgrade to affected water heaters.
Product information
| Type | Gas appliances and components – Gas Water Heater |
|---|---|
| Product identifiers | Affected products are one of four models of open-flued water heaters: Primo 6 (MP6), Primo 11 (MP11), EUP6 and EUP11 |
| Country of Origin | Italy |
| Product description | White domestic gas water heater. Affected models were supplied between 2018 and 2023. |
| Product Report and Images |
Hazard
A safety issue has been identified with Morco Open-Flued Gas Water Heaters which may be installed in mobile homes, caravans and domestic settings.
The product presents a risk of fire, explosion and injuries. There is a risk of gas leaking which, if ignited, may cause burns, explosions and injuries.
The products are not in conformity with the requirements of Regulation 2016/426.
Corrective action
Morco have initiated a modification programme to arrange for a Registered Gas Installer to conduct the required safety upgrade to affected water heaters free of charge.
For further information, and to complete the upgrade form, access the Morco water heater safety upgrade webpage at: https://morcoproducts.co.uk/water-heater-safety-upgrade/.
Anyone that smells gas, including owners and consumers concerned that their product poses a risk, should contact the National Gas emergency helpline on 0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland.
Additional information
PSD case number: 2310-0010
Notified by: Local Authority Trading Standards.