Product Safety Report: Samsung Gas Hobs

Product Safety Report for Samsung Gas Hobs presenting a serious risk of poisoning, burns or gas explosion and/or fire.

From:
Office for Product Safety and Standards
Published
28 September 2023
Last updated
19 January 2024 — See all updates
Alert type:
Product safety report
Risk level:
Serious
Product category:
Gas appliances and components
Measure type:
Other
Recall/alert date:
28 September 2023

Summary

Product: Samsung Gas Hobs

Hazard: The hobs present a serious risk of poisoning, burns or gas explosion and/or fire.

Corrective action: Samsung have initiated a modification programme for certain products in scope of the safety issue. OPSS is urging all affected members of the public, including those unsure whether they are affected or not, to check the model links and contact the manufacturer.

Product information

Type Gas appliances and components – Gas Hobs
Country of Origin China
Product description Gas hob supplied with elbow joint on the connecting pipework.
Product Report and Image Link to Product Image and PDF

List of affected models

PSD Reference Number Model Number
2309-0132 NA64H3000AK
2309-0133 NA64H3110AS
2309-0135 NA75J3030AS
2309-0136 NA64H3030AS
2309-0137 NA64H3010AS

Hazard

The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk.

The products are not in conformity with the requirements of Regulation 2016/426.

Corrective action

Samsung have initiated a modification programme for certain products in scope of the safety issue. OPSS is urging all affected members of the public, including those unsure whether they are affected or not, to check the model links and contact the manufacturer.

While all affected consumers should check the model links, owners and consumers in caravans, leisure homes and motorhomes should do this as a matter of urgency. If they are using an affected appliance with Liquefied Petroleum Gas (LPG), they should disconnect it from the LPG cylinder immediately.

Owners and consumers in domestic premises should continue to be vigilant. If they smell gas or are concerned that their product poses a risk, they should contact the National Gas Emergency Helpline for their area (0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland) or a Gas Safe registered installer.

Contact Samsung to arrange a free of charge modification via:

Alternatively, go to https://gashobsrepair.mktpoint.com and enter your details.

Additional information

Notified by: Office for Product Safety and Standards

Updates to this page

Published 28 September 2023
Last updated 19 January 2024 + show all updates

  1. Model number NA64H3010AK removed from the list of affected models (reference 2309-0134) as further investigation has removed it from the scope of the safety risk.

  2. Model number NA64H3010AK added to the list of affected models (reference 2309-0134).

  3. First published.

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