Guidance on Preparing Water Service Delivery Plans

A manual for small to medium-sized water utilities in Africa and similar settings

Abstract

This manual is a guide on how to prepare a service delivery plan for small to medium-sized water utilities (supplying approximately 5,000 to more than 100,000 customers) in Africa and similar settings.

This work is part of the ‘REACH Improving Water Security for the Poor’ programme

Citation

Masinde, K., Rouse, M., Jepkirui, M., Cross, K. (2021). Guidance on Preparing Water Service Delivery Plans. IWA Working Paper. IWA Publishing, London.

Guidance on Preparing Water Service Delivery Plans: A manual for small to medium-sized water utilities in Africa and similar settings

Updates to this page

Published 1 April 2021