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Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Your standard sales contracts must be ‘fair’ or you won’t be able to…
You can’t enforce unfair terms in a consumer contract, or unfair consumer…
Your standard contract would be unfair if you try to not take…
Your customers have implied rights when buying your goods or services.…
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
How to report products that are unsafe and may have caused injury or damage.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
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