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New eco-labels to will help save consumers money on their energy and water bills.
First published during the 2022 to 2024 Sunak Conservative government
Looking into what can lead to people making mistakes and how to mitigate errors.
Employment Tribunal decision.
Evaluation of the Department of Energy & Climate Change impact assessment for Legislation to require energy suppliers to provide key, personal information on consumer’s bill in a machine readable format
This Energy Insight provides an overview of the impact of COVID-19 on Last-mile distributors
An archive of academic and policy documents relevant to the selection, design, testing and implementation of remedies.
Consultation on how consumer credit and personal insolvency systems might be improved.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Price indices percentage changes and weights for the different measures of consumer price inflation
Report on the experiences of heat network consumers and heat network operators, based on a survey from March to July 2022 and interviews from November 2022 to January 2023.
First published during the 2019 to 2022 Johnson Conservative government
Project InvoLVe aims to identify how future innovation could enable low income and vulnerable consumers to increasingly benefit from a smart energy system.
Price indices, percentage changes and weights for the different measures of consumer price inflation.
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