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Find out about the Direct Calculation VAT Retail Schemes 1 and 2, how they work and what records you must keep.
First published during the 2019 to 2022 Johnson Conservative government
Independent review chaired by Peter Bonfield on consumer advice and protection related to home energy efficiency and renewable energy measures.
First published during the 2016 to 2019 May Conservative government
Research looking at customers understanding and experiences of overpayment relating to the tax credits system.
Price indices percentage changes and weights for the different measures of consumer price inflation.
Helps consumer bodies making super-complaints to the Competition and Markets Authority (CMA) and other regulators.
Estimates of fraud and error levels in the benefit system in Great Britain in the financial year 2022 to 2023.
A group who stole over £50 million of taxpayers’ money has been brought to justice in the largest ever benefit fraud case in England and Wales.
First published during the 2022 to 2024 Sunak Conservative government
A research paper from the CMA
Employment Tribunal decision.
Price indices, percentage changes and weights for the different measures of consumer price inflation.
Product Recall for Professional LCD Display Hair Straightener presenting a serious risk of electric shock.
An overview of the latest annual update of Consumer Prices Index including owner occupiers' housing costs (CPIH) weights.
Find out what unacceptable or unreasonable actions are and how we approach them.
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