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Proposes reforms to the Civil Aviation Authority's consumer enforcement powers as well as consumer dispute resolution, fight delay compensation and accessible air travel.
First published during the 2019 to 2022 Johnson Conservative government
Seeking views on how to ensure domestic consumers have access to consumption data.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
This evidence review summarises research literature on how the UK’s Living Together as a Married Couple policy might affect Living Together Fraud and Error.
The CMA is investigating Worcester Bosch over concerns it may be misleading shoppers in its marketing of boilers as ‘hydrogen-blend ready’.
This report examines the relationship between electricity use and the stated environmental beliefs of the household, and the characteristics of high- and low- use households.
First published during the 2022 to 2024 Sunak Conservative government
Research to look into customers’ experience of dealing with HM Revenue and Customs.
Employment Tribunal decision.
Price indices, percentage changes and weights for the different measures of consumer price inflation.
Smart Data research reports into accreditation of third party providers and customer experience guidelines.
This consultation follows a commitment made in the government response to the CERT extension to December 2012, in which it undertook to consult…
Explains the Consumer Protection Partnership’s work to date and sets out its current areas of concern.
First published during the 2015 to 2016 Cameron Conservative government
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