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The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This quarterly collection is a count of written complaints made...
How to complain about the service you get from the Department for Work and Pensions (DWP) or from an organisation that provides its services.
The Foreign and Commonwealth Office is committed to providing a high-quality service to everyone we deal with. We welcome your views on the services that the Embassy provides, as they will help us to identify what we do well and...
The Foreign, Commonwealth & Development Office is committed to providing a high-quality service to everyone we deal with. We welcome your views on the services that the Embassy provides, as they will help us to identify what we do well...
Research to explore the drivers of customer complaints to HM Revenue and Customs, and the reasons for escalating complaints.
Guide to the submission process.
This report explores the state of local complaints handling across the NHS and UK Government departments and highlights three areas that need to change.
If you are unhappy with the service you get from Building Digital UK (BDUK) there are different ways you can complain.
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