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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
How to complain about customer service at the Criminal Injuries Compensation Authority.
This guidance explains how we handle complaints from customers about our conduct or standards of service.
Data which tracks whether telecommunications customers had a reason to complain about the service they received; if they went on to make a complaint; and, if not, why not. (Broadband, Landline, Mobile and Pay TV)
Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures
How to complain or give other feedback about the Office of the Public Guardian.
Parole Board's Complaints Policy and Code of Conduct for Members and Staff.
Complain about a trade union if you think they've broken the rules - ballots, strikes, mergers, what you can and cannot complain about, appeal against a decision, anonymous complaints
Contact your claims company or the Financial Ombudsman Service to make a complaint
Complaint form and guidance on who can complain to the Certification Officer (CO), what you can complain about and how to complain.
Complain about or report company for breaking the law or committing fraud, running scams, or selling faulty products of services
How to complain about the service you get from the Department for Work and Pensions (DWP) or from an organisation that provides its services.
Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted.
Complain to Monitor about NHS services, or procurement, patient choice and competition in the NHS, blow the whistle, or complain about Monitor.
Complain to HMRC about the service you received: what you need to do, what happens when you complain, disagree with a decision
If you are unhappy with the service you get from the Northern Ireland Office, there are different ways you can complain.
Don’t include personal or financial information like your National Insurance number or credit card details.
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