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The Student Loans Company (SLC) is recruiting for current, future and former students to join its Student Finance Customer Panel.
How we work with buyers and suppliers to improve the way technology is bought across government and the public sector.
Research to explore the drivers of customer complaints to HM Revenue and Customs, and the reasons for escalating complaints.
In response to competition concerns raised by the CMA, Amazon has offered commitments not to use Marketplace seller data and to treat all sellers’ offers equally when selecting which to feature in the ‘Buy Box’
When to exclude and include the buying commission in the customs value and account for import VAT if you’re an importer paying fees to your buying agent.
Check the goods you export from the UK meet the relevant rules of origin and provide proof of where the goods originate from.
How the Buyer Credit Facility works, its benefits, eligibility and how to apply.
Qualitative research to understand customer needs when transferring tax credits overpayment debt to Universal Credit
This report details the findings from the 2019 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
The Insolvency Service’s performance against its 2014/15 customer measures for the period ending Q3
Research to understand the support needs and experiences of customers who use these organisations for support with their tax affairs.
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