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Provides an overview at national level of the findings from the FE choices learner satisfaction survey.
Annual statistics on rail passengers' satisfaction with how train operating companies handled their complaints.
The Foreign, Commonwealth & Development Office is committed to providing a high-quality service to everyone we deal with. We welcome your views on the services that the Embassy provides, as they will help us to identify what we do well...
This working note explains how customer experience is measured using information from HMRC Customer Surveys.
Data on UK Visas and Immigration (UKVI) customer service operations.
UK Visas and Immigration is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people...
Employment Tribunal decision.
Annual report showing passengers satisfaction with handling complaints.
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