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The HMRC customer survey annual report describes the main findings from the 2015 customer survey.
Passenger rail satisfaction statistics in Great Britain with the latest data referring to 1 July 2016 to 30 September 2016.
AccessNI enables organisations in Northern Ireland to make more informed recruitment decisions by providing criminal history information about anyone seeking paid or unpaid work in certain defined areas, such as working with children or vulnerable adults. This survey covers the...
The Government Property Agency has appointed several new facilities management contracts as part of its UK-wide workplace services transformation programme.
DBS' Associate Director for Innovation discusses the role of AI and automation to support our customer service colleagues and enhance customers' experiences.
How well the CAU met national targets for clearance of claims, satisfaction rates, complaints and compliments.
An update on our Disabled Students’ Allowance (DSA) reforms journey from David Wallace, Deputy CEO and Chief Customer Officer.
First published during the 2016 to 2019 May Conservative government
This publication reports information from the CSDS. This is a patient-level dataset providing information relating to NHS-funded community services. These services can include health centres, schools and mental health trusts. The data collected includes personal and demographic information, diagnoses including...
This report details the findings from the 2019 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
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